“Rules are for when brains run out.”
Is that a great quote or what? It came out of the mouth of the honourable Mr. Fred Horne, Minister of Health, in his concluding remarks at the Inspiring Quality in Continuing Care Conference October 8-9 in Edmonton.
Mr. Horne is a very smart man, with a strong understanding of our complex health system—and in those few words he really captured one thing that has been troubling me across a number of sectors in health care delivery, including continuing care. I call it the “toolkit phenomenon”.